How VITA Works for Paula

Paula Harris, an administrative assistant in Cleveland, OH, was looking for an inexpensive way to get help preparing her taxes. She first tried a paid tax preparer, but the price quote was too high. Paula then heard about VITA from the local number you dial to get information on community services, but she didn’t realize the program offers free tax help. When Paula walked into her VITA site, the first thing she asked was, “Do you charge?” 

Paula has now been using VITA for three years and has gotten her daughter to use it, too. “The people are awesome,” Paula says, describing the VITA volunteers who help her complete her tax return. Of course, the biggest benefit to Paula is that VITA is free. As she puts it simply, “You can’t beat that!”

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