Discovering an Industry Challenge (2018)
In 2018, the Smart Growth Innovation Program explored the challenge, “How might we help consumers identify warning signs of troublesome debt before it’s too late?” Together with a select group of credit counseling agencies, Prosperity Now explored community members’ experience with the challenge and designed an initial concept of solutions to address the challenge. The agencies shared an overview of the concept and prototypes of their solution during a final share out webinar. In 2019, they will refine and test their solution, reporting back to the credit counseling field with lessons learned.
Share Out Web Session: 12/11/18, 3:00-4:00p ET
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