Human Insights for Credit Counseling Agencies

Human insights offers strategies and tools to help you identify solutions that meet your clients where they are, with what they need, when they need it. 

Prosperity Now designed the human insights tools and resources with support from Capital One. These tools are intended to take you through the process of discovering opportunities for innovation from clients’ point of view, designing solutions to meet those needs, and testing your ideas to ensure they bring about the needed change. 

Visit Prosperity Now’s Human Insights Tools & Resources to access the activities and examples drawn from the experience of other credit counseling agencies. 

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