Analyzing the Landscape of Saving Solutions for Low-Income Families Part 4: Consumer Experience of Savings Solutions
America currently faces a savings crisis, as nearly half of the U.S. population doesn't have $400 to cover an unanticipated expense. While there is a variety of saving solutions available for low- to moderate-income (LMI) households, they are scattered and often do not meet the complex needs of the people who could benefit from them. This series of briefs, titled Analyzing the Landscape of Saving Solutions for Low-Income Families, details the saving challenges LMI households face, maps out the types of saving products available, describes user experiences with those products, shares research and discusses the future of savings solutions.
Part four, Consumer Experience of Savings Solutions, examines the user experience of savings solutions.