Overdue: Addressing Debt in Black Communities
Many of America’s Black communities are burdened by troublesome debt that prevents them from saving for the future. While debt management services are already offered in these communities, there is still far more they could do to address the full range of their clients’ concerns. Drawing from interviews and product testing with individuals grappling with debt, our new paper highlights ways financial institutions, technology companies and nonprofits can better design debt management services.
This report was made possible with the generous support of MetLife Foundation.