Piloting Integration: Lessons from FEGS Health & Human Services and Solid Ground

Prosperity Now is convening a six-month Intensive Learning Cluster of five social servicedelivery organizations seeking to strengthen the financial security of the lowincome households they serve. With support from the Bank of America Charitable Foundation, these diverse organizations are together exploring ways to enhance their capacity. Prosperity Now is facilitating learning opportunities, providing and connecting these organizations to technical assistance, and synthesizing experiences so that lessons can be shared with the broader field.

In a previous brief about the Intensive Learning Cluster, we introduced the five member organizations and the projects they are implementing. Here, we discuss in greater depth an approach that two of the Intensive Learning Cluster members—FEGS in New York City and Solid Ground in Seattle—are taking to integrate financial empowerment strategies. Both organizations have launched pilot programs to test an initial approach within one area of the organization with the intention of measuring outcomes, making adjustments and eventually taking the strategy to scale system-wide.

FEGS Health & Human Services has launched its pilot program to offer access to savings accounts within the post-employment component of their welfare-to-work program. Solid Ground, a Community Action Agency, has piloted financial coaching within their Homeless Prevention Program, a division of their Housing Department, and is now poised to expand financial coaching more broadly across all housing programs. In this brief, we share the details of how their pilot programs are operating and the steps taken to get there. We also lift up lessons learned by these two organizations for others to consider when designing financial empowerment integration initiatives.

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